d9777's Privacy Policy

d9777 collects different types of information in different situations. These are explained by category below.

1.1 Registration & Account Information

When you create an account on d9777, we collect the following information:

• Full name (in Bengali or English)
• Date of birth (for age verification — only those aged 21 or above may open an account)
• Email address
• Mobile number
• Your chosen username and password (passwords are stored in encrypted form)

1.2 Identity Verification Information (KYC)

To ensure a safe environment and prevent money laundering, we verify identity when required. This process may involve requesting a copy of your National Identity Card (NID) or passport. This information is stored with the highest level of security and is used solely for verification purposes.

1.3 Financial Information

For deposits and withdrawals, we collect your mobile banking details (bKash, Nagad, Rocket, or Upay number). The minimum deposit is ৳100 and the minimum withdrawal is ৳1,000. This financial information is necessary to process transactions and is never sold to third parties.

1.4 Automatically Collected Information

When you use d9777, certain information is collected automatically for technical reasons:

• IP address and device information
• Browser type and operating system
• Time of site access and session duration
• Which pages were visited and how the site was navigated
• Information obtained from cookies and similar tracking technologies

d9777 uses your personal information only for specific and legitimate purposes. We never use your information for unnecessary or undefined purposes.

• Account management: Your information is needed to create, maintain, and secure your account.
• Identity verification: To confirm you are 21+ and to protect the security of your account.
• Financial transaction processing: To correctly complete your deposits and withdrawals.
• Customer support: To respond to any issues or questions you have via live chat and email.
• Promotional communications: To inform you about bonuses and offers, with your permission. You can opt out of these communications at any time.
• Fraud prevention: To detect suspicious activity and protect all users.
• Service improvement: Statistical analysis to improve the platform experience.
• Responsible gaming: Monitoring your gaming habits to provide any support needed for your wellbeing.

d9777 never sells your personal information. However, in certain specific situations, we may share limited information with trusted third parties.

3.1 Payment Processors

To complete financial transactions, we share the necessary information with mobile financial service providers such as bKash, Nagad, Rocket, and Upay. This sharing is limited strictly to confirming transactions.

3.2 Technology Service Providers

We have agreements with certain technology service providers for operating our platform. They work solely under d9777's instructions and may not use your information for their own purposes.

3.3 Legal Obligations

We may be required to provide your information to authorities when needed by a court order, a lawful request from a law enforcement agency, or any other legal process. In such cases, we will make every effort to notify you as much as possible.

The d9777 website uses cookies and similar technologies to improve your browsing experience. Cookies are small data files stored in your browser.

4.1 Essential Cookies

These cookies are essential for the basic functionality of the site. Their role is to keep your login session active, verify security, and remember your language preference. Disabling these cookies will prevent the site from working properly.

4.2 Analytics Cookies

We analyze site usage for statistical purposes. This allows us to see which pages are used most, which devices users are coming from, and similar information. This data is used to improve the site experience.

4.3 Cookie Control

You can control or delete cookies from your browser settings. Keep in mind, however, that disabling certain cookies may cause some site features to not work correctly.

d9777 follows industry-standard technical and administrative measures to protect your personal information. Our security infrastructure operates on the following levels:

• SSL Encryption: All data exchanged between your browser and our servers is encrypted using SSL/TLS technology.
• Password protection: Your password is never stored directly — it is kept only as a one-way hash.
• Access control: Only authorized staff may access limited data when needed for a specific task.
• Regular security audits: Potential vulnerabilities are identified and resolved in a timely manner.
• Data backup: Data is regularly backed up to a secure location so that no information is lost due to a technical failure.
• Two-Factor Authentication (2FA): A two-step verification process is available to further strengthen account security.

However, no system on the internet is 100% secure. Therefore, you are also advised to stay cautious — use a strong password and do not share your login details with anyone.

d9777 does not keep your information for longer than necessary. The general policy is:

• Active accounts: All information is retained for as long as the account remains active.
• Closed accounts: After an account is closed, certain information may be kept for the required period in accordance with applicable legal and financial regulations.
• Transaction records: Records of financial transactions are retained for a set period for accounting and legal purposes.
• Support communications: Records of customer service interactions are kept for a limited period for quality improvement purposes.

Once the set period has passed, data is securely deleted or processed in a way that makes individuals no longer identifiable.

d9777 believes that you should have the greatest control over your own information. To that end, we give you the following rights:

7.1 Right to Access Information

You may request at any time to know what information d9777 holds about you. Contact our support team to do so.

7.2 Right to Correct Information

If any of your information is incorrect or has changed, you may request that it be corrected.

7.3 Right to Delete Information

In certain circumstances, you may request that your information be deleted. However, some information may need to be retained due to legal obligations, ongoing disputes, or other legitimate reasons.

7.4 Right to Opt Out of Promotional Communications

If you do not wish to receive communications about bonuses and offers, you can opt out at any time by notifying support. This will have no effect on your core services.

7.5 Right to File a Complaint

If you have any complaint about how we handle your data, please notify the d9777 support team directly. We will try to resolve it as quickly as possible.

To exercise any of these rights or for more information, contact support directly.

d9777 strictly provides services only to those aged 21 or above. We do not knowingly collect any information from minors (those under 21).

Age is verified at the time of registration. If for any reason a minor's information enters our system and we become aware of it, that account will be immediately closed and the information deleted.

If you believe that a minor has registered on d9777, please notify us at [email protected].

d9777 may update this privacy policy when necessary. Amendments may be made due to changes in the scope of services, new legal requirements, or technological developments.

Whenever significant changes are made, we will notify you at your registered email address and clearly state it on the site. For minor changes, only this page will be updated.

Continued use of d9777 after changes have been made will be considered acceptance of the new policy. We therefore recommend reviewing this page regularly.

If you have any questions, concerns, or requests regarding this privacy policy, the d9777 support team is always ready to help you.